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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Roudebush

January 7, 2026

5  out of  5
rating by Danielle Roudebush
"Carolyn O’Hair is great to work with and has great customer service skills."
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Notuaca Cornell

December 26, 2025

5  out of  5
rating by Notuaca Cornell
"Great experience, super professional, and was able to help me out with exactly what I needed! Thank you Carolyn!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Carolyn was able to provide you with exactly what you needed and that you had a great experience. We appreciate your trust in our vehicle insurance services and look forward to assisting you again in the future! "
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Elexis Marshall

December 26, 2025

5  out of  5
rating by Elexis Marshall
"Carolyn Was such a great help! Thank you for the amazing customer service"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Carolyn provided you with amazing customer service. We truly appreciate your support and look forward to assisting you again soon!"
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Michelle Hopkins

December 15, 2025

5  out of  5
rating by Michelle Hopkins
"Great customer service. My representative is Kelsey and I just love her. My premium went down and I am greatly appreciative of the notifications I receive and the pleasant customer service. Thank you Kelsey and State farm Michelle Hopkins"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelsey has provided you with excellent customer service and that your premium went down. We’re glad the notifications keep you informed and that you feel well taken care of. We truly appreciate your trust in Kelsey and State Farm!"
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Sean Mitchell

December 13, 2025

5  out of  5
rating by Sean Mitchell
"Tianna is great!! Easy to work with and always answers when I call with questions and buys lunch!!"
We responded:
"Thank you for your fantastic review! We're so happy to hear that Tianna is easy to work with and always available to answer your questions. We appreciate your kind words and look forward to continuing to serve you."
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Clayton Steele

December 12, 2025

5  out of  5
rating by Clayton Steele
"State Farm has been an absolute pleasure to work with. Tianna made the entire process from the starting quote to the final switch, effortless. She was incredibly knowledgeable, patient, and always ready with the answers we needed (even the dumb ones). After using State Farm for both our vehicles and our home, I can confidently say we won’t be switching to anyone else, EVER! If you’re on the fence about making the move, call and ASK FOR TIANNA. She was truly a godsend and the biggest reason we decided to switch. Her passion and genuine care made the experience feel personal rather than doing it for profit. Working with someone who makes you feel heard, valued, and supported makes all the difference, and that’s exactly what Tianna delivered. Highly recommend!"
We responded:
"Thank you so much for your heartfelt and detailed review! We're thrilled to hear that Tianna made the entire process smooth and effortless for you. Her knowledge, patience, and genuine care truly set her apart, and we're so glad she was able to provide you with such a personal and supportive experience. It means the world to us that you've chosen State Farm for both your vehicles and home, and we look forward to continuing to serve you for years to come. We’ll be sure to share your kind words with Tianna—she’ll be delighted! Thanks again for the high recommendation!"
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Amanda Rogers

December 12, 2025

5  out of  5
rating by Amanda Rogers
"Tianna is great to work with! Very professional and kind."
We responded:
"Thank you so much for your kind words about Tianna! "
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daniel criswell

December 12, 2025

5  out of  5
rating by daniel criswell
"I wanted to share publicly my opinion so that it might benefit others. I recently purchased insurance for my Home and autos through, Chad Budreau, State Farm Insurance of Crawfordsville. His sales associate Carolyn O’Hare, help navigate me through purchasing insurance, tailored to fit my needs. I couldn’t ask for a more professional, friendly, hospitality experience, in what Carolyn O’Hair gave me! She pursued all avenues to give me a fair and honest quote and what I needed. Thank you Team BUDREAU! you all made me a winner with State Farm insurance"
We responded:
"Thank you so much for sharing your wonderful experience! We're delighted to hear that Chad and Carolyn provided you with professional, friendly, and personalized service to meet your insurance needs. Your kind words mean a lot to our Team Budreau, and we're thrilled to have made you feel like a winner with State Farm. We truly appreciate your trust and look forward to serving you for years to come!"
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Rick Eaton

December 9, 2025

5  out of  5
rating by Rick Eaton
"The customer service while setting up a home owners policy was top tier!"
We responded:
"Thank you for your kind words! "
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Gracelynn Martin

December 4, 2025

5  out of  5
rating by Gracelynn Martin
"I’m not sure why my daughter’s name is on my emails, but my name is Desi Martin, and Carolyn is absolutely amazing! She has helped me through anything and everything while making a process go as fast and easy as possible! Absolutely love her"
We responded:
"Thank you for your kind words, Desi! We're so glad to hear that Carolyn has been such a wonderful help and made everything fast and easy for you. We’ll look into the email name issue to get that sorted out. We truly appreciate your support and love having you as part of our State Farm family!"
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Kevin Cabell

December 4, 2025

5  out of  5
rating by Kevin Cabell
"Kelsey was wonderful!"
We responded:
"Thank you for your kind words, I will be sure to pass that along to Kelsey. "
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Cody Lough

December 4, 2025

5  out of  5
rating by Cody Lough
"Kelsey at State Farm is amazing! She’s incredibly personable, quick to answer any questions, and really goes the extra mile to find the best deal and bundle. She made upgrading to a new house and truck completely painless. I couldn’t ask for better service—highly recommend!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Kelsey provided you with exceptional, personable service and made upgrading your house and truck a painless experience. Going the extra mile to find the best deal is what we strive for, and your recommendation means the world to us. We look forward to continuing to serve you!"
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Mitchell Poynter

December 2, 2025

5  out of  5
rating by Mitchell Poynter
"Carolyn O'Hair was extremely helpful today with a question I had concerning another mortgage company buying my mortgage from Wells Fargo."
We responded:
"Thank you for sharing your experience! We're glad to hear that Carolyn was able to assist you with your mortgage question. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Jamie Brann

December 2, 2025

5  out of  5
rating by Jamie Brann
"Thank you so much Kelsey! You were amazing and helped me save tons of money just before the holiday!!! Thank you for helping me"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelsey was able to help you save money right before the holiday. Your satisfaction means a lot to us, and we're always here to assist you whenever you need. Happy holidays!"
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Kayla Miles

December 2, 2025

5  out of  5
rating by Kayla Miles
"I highly recommend the girls at this office!! Always so knowledgeable, kind, patient and the office vibe is the perfect combination of professionalism and FUN!!"
We responded:
"Thank you for your kind words! "
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KAMRYNeee1761 Ne

December 2, 2025

5  out of  5
rating by KAMRYNeee1761 Ne
"Carolyn O’Hair was fantastic with helping me find home and auto insurance with state farm. She quoted me plan cheaper than my previous coverage plan ( a full coverage car and a general liability coverage car switching to two full coverage cars) in less than 20 minutes and she went above and beyond when i went to drop off my first payment and met me at my car so I didn’t have to get my 5 month old sleeping baby out of the warm car in 25 degree weather. Highly recommend her!!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Carolyn provided you with quick, affordable coverage and went above and beyond to make the process easier for you and your little one. Her thoughtfulness and dedication truly shine through. We appreciate your high recommendation and look forward to continuing to serve you and your family!"
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Taylor Osborne

December 2, 2025

5  out of  5
rating by Taylor Osborne
"Always takes care of our insurance needs, she is a great agent to work with!"
We responded:
"Thank you for your kind words! "
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Shaun Jett

December 2, 2025

5  out of  5
rating by Shaun Jett
"Tianna Walbert has done an incredible job helping me find a policy that works best for me."
We responded:
"Thank you for your kind words! "
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Gregg Morrell

December 1, 2025

5  out of  5
rating by Gregg Morrell
"Carolyn was extremely helpful in getting my newborn set up with a good life insurance policy. She recommended different options and helped me find the one that best fit what I needed and my budget."
We responded:
"Thank you for your kind words! We're so happy to hear that Carolyn was able to guide you through finding the perfect life insurance policy for your newborn. Helping you protect your family's future while staying within your budget is our top priority. We appreciate your trust and are here whenever you need us!"
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Kaleb Bickers

December 1, 2025

5  out of  5
rating by Kaleb Bickers
"Karli helped us save close to $100 a month! 10/10⭐️"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Karli was able to help you save nearly $100 a month. We appreciate your trust and look forward to continuing to serve you!"
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Bill Blackburn

November 28, 2025

5  out of  5
rating by Bill Blackburn
"Carolyn did a great job. I like straight to the point she got straight to it. She didn’t mess around. She told me what I needed. Thank you for a good"
We responded:
"Thank you for the kind words! :) "
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Candace Swick

November 25, 2025

5  out of  5
rating by Candace Swick
"Agents Tianna and Kelsey do a fantastic job. They are more than agents billing us, they are partners in our business."
We responded:
"Thank you for your kind words! :) "
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Cindy Martin

November 25, 2025

5  out of  5
rating by Cindy Martin
"Caroline explained how the life insurance policy works and how it is useful to me."
We responded:
"Thank you for your feedback! We're glad to hear that Carolyn took the time to clearly explain how the life insurance policy works and how it can benefit you. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Ronald Bradford

November 24, 2025

5  out of  5
rating by Ronald Bradford
"I would recommend highly that if you call State Farm ask for Carolyn O’ Hair. Every time I have called her with a problem she assisted me very efficiently. Ron Bradford."
We responded:
"Thank you for the kind words! "
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David Owens

November 22, 2025

5  out of  5
rating by David Owens
"Worked with Carolyn she was great"
We responded:
"Thank you for the kind words! "