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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Hopkins

December 15, 2025

5  out of  5
rating by Michelle Hopkins
"Great customer service. My representative is Kelsey and I just love her. My premium went down and I am greatly appreciative of the notifications I receive and the pleasant customer service. Thank you Kelsey and State farm Michelle Hopkins"
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Sean Mitchell

December 13, 2025

5  out of  5
rating by Sean Mitchell
"Tianna is great!! Easy to work with and always answers when I call with questions and buys lunch!!"
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Clayton Steele

December 12, 2025

5  out of  5
rating by Clayton Steele
"State Farm has been an absolute pleasure to work with. Tianna made the entire process from the starting quote to the final switch, effortless. She was incredibly knowledgeable, patient, and always ready with the answers we needed (even the dumb ones). After using State Farm for both our vehicles and our home, I can confidently say we won’t be switching to anyone else, EVER! If you’re on the fence about making the move, call and ASK FOR TIANNA. She was truly a godsend and the biggest reason we decided to switch. Her passion and genuine care made the experience feel personal rather than doing it for profit. Working with someone who makes you feel heard, valued, and supported makes all the difference, and that’s exactly what Tianna delivered. Highly recommend!"
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Amanda Rogers

December 12, 2025

5  out of  5
rating by Amanda Rogers
"Tianna is great to work with! Very professional and kind."
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daniel criswell

December 12, 2025

5  out of  5
rating by daniel criswell
"I wanted to share publicly my opinion so that it might benefit others. I recently purchased insurance for my Home and autos through, Chad Budreau, State Farm Insurance of Crawfordsville. His sales associate Carolyn O’Hare, help navigate me through purchasing insurance, tailored to fit my needs. I couldn’t ask for a more professional, friendly, hospitality experience, in what Carolyn O’Hair gave me! She pursued all avenues to give me a fair and honest quote and what I needed. Thank you Team BUDREAU! you all made me a winner with State Farm insurance"
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Rick Eaton

December 9, 2025

5  out of  5
rating by Rick Eaton
"The customer service while setting up a home owners policy was top tier!"
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Gracelynn Martin

December 4, 2025

5  out of  5
rating by Gracelynn Martin
"I’m not sure why my daughter’s name is on my emails, but my name is Desi Martin, and Carolyn is absolutely amazing! She has helped me through anything and everything while making a process go as fast and easy as possible! Absolutely love her"
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Kevin Cabell

December 4, 2025

5  out of  5
rating by Kevin Cabell
"Kelsey was wonderful!"
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Cody Lough

December 4, 2025

5  out of  5
rating by Cody Lough
"Kelsey at State Farm is amazing! She’s incredibly personable, quick to answer any questions, and really goes the extra mile to find the best deal and bundle. She made upgrading to a new house and truck completely painless. I couldn’t ask for better service—highly recommend!"
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Mitchell Poynter

December 2, 2025

5  out of  5
rating by Mitchell Poynter
"Carolyn O'Hair was extremely helpful today with a question I had concerning another mortgage company buying my mortgage from Wells Fargo."
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Jamie Brann

December 2, 2025

5  out of  5
rating by Jamie Brann
"Thank you so much Kelsey! You were amazing and helped me save tons of money just before the holiday!!! Thank you for helping me"
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Kayla Miles

December 2, 2025

5  out of  5
rating by Kayla Miles
"I highly recommend the girls at this office!! Always so knowledgeable, kind, patient and the office vibe is the perfect combination of professionalism and FUN!!"
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KAMRYNeee1761 Ne

December 2, 2025

5  out of  5
rating by KAMRYNeee1761 Ne
"Carolyn O’Hair was fantastic with helping me find home and auto insurance with state farm. She quoted me plan cheaper than my previous coverage plan ( a full coverage car and a general liability coverage car switching to two full coverage cars) in less than 20 minutes and she went above and beyond when i went to drop off my first payment and met me at my car so I didn’t have to get my 5 month old sleeping baby out of the warm car in 25 degree weather. Highly recommend her!!"
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Taylor Osborne

December 2, 2025

5  out of  5
rating by Taylor Osborne
"Always takes care of our insurance needs, she is a great agent to work with!"
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Shaun Jett

December 2, 2025

5  out of  5
rating by Shaun Jett
"Tianna Walbert has done an incredible job helping me find a policy that works best for me."
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Gregg Morrell

December 1, 2025

5  out of  5
rating by Gregg Morrell
"Carolyn was extremely helpful in getting my newborn set up with a good life insurance policy. She recommended different options and helped me find the one that best fit what I needed and my budget."
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Kaleb Bickers

December 1, 2025

5  out of  5
rating by Kaleb Bickers
"Karli helped us save close to $100 a month! 10/10⭐️"
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Bill Blackburn

November 28, 2025

5  out of  5
rating by Bill Blackburn
"Carolyn did a great job. I like straight to the point she got straight to it. She didn’t mess around. She told me what I needed. Thank you for a good"
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Candace Swick

November 25, 2025

5  out of  5
rating by Candace Swick
"Agents Tianna and Kelsey do a fantastic job. They are more than agents billing us, they are partners in our business."
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Cindy Martin

November 25, 2025

5  out of  5
rating by Cindy Martin
"Caroline explained how the life insurance policy works and how it is useful to me."
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Ronald Bradford

November 24, 2025

5  out of  5
rating by Ronald Bradford
"I would recommend highly that if you call State Farm ask for Carolyn O’ Hair. Every time I have called her with a problem she assisted me very efficiently. Ron Bradford."
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David Owens

November 22, 2025

5  out of  5
rating by David Owens
"Worked with Carolyn she was great"
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Rhonda

November 21, 2025

5  out of  5
rating by Rhonda
"Carolyn was awesome!!! She saved me a lot of money. Very pleasant to work with!! Thank you"
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Diana Armstrong

November 20, 2025

5  out of  5
rating by Diana Armstrong
"Carolyn was very nice with me today I recommend her."
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Karli Siegrist

November 19, 2025

5  out of  5
rating by Karli Siegrist
"Tianna found out that my house was way under insured and then also saved me on my car. Very helpful!!"